We’re here to help

Issue with Moodle, Publish, Zoom or Student Portal?

Contact: IT Helpdesk

Please include:

1. Your Full name
2. Your G-ID
3. Screenshot of the issue

Contact: UNSW IT Team

Please include:

1. Your full name
2. Your Z-ID
3. Screenshot of the issue

Contact:

Email Student Enquiries Team
Phone: +61 2 8936 2222
(Monday – Friday, 9:30am – 5:00pm AEST)

Please include:

1. Your full name
2. Your Z-ID

Contact: Email Accommodation Team

Contact: Email Under18 Team

If you need support in any of the following areas, please contact the email address at the bottom of this section. We are here to help you!

• Adjusting to life at UNSW College (home sickness, cultural, social and academic adjustment)
• General study skills
• Personal and family issues
• Financial difficulties
• Enrolment changes while studying
• Understanding UNSW College policies and procedures
• Support if you are experiencing distress
• Advice about services available and where to get help
• Requesting education adjustments if you need additional support for your studies

Contact: Student Support – request an appointment through Moodle or email Student Support Team.

Please include:

1. Your full name
2. Your G-ID