Important Student Contacts

General student enquiries

Support with your wellbeing, personal issues and disability support, support for U18 students

If you need advice about where to live in Sydney or need help with accommodation issues

Connection issues and issues accessing student learning platform or student emails

Psychology & Wellness and Mental Health Connect (9am to 5pm, Monday to Friday)
Call: +61 (2) 9385 5418

Calls re-directed to the UNSW After Hours Mental Health Support Line between 5pm and 9am Monday to Friday and 24 hours on weekends and Public Holidays.

Confidential one-to-one texting with a counsellor – SMS to 0485 826 595

Available after hours between 5pm and 9am Monday to Friday and 24 hours on weekends and Public Holidays

Not in Australia?
Call: +61 (2) 8905 0307 for non-urgent mental health inquiries.

Life threatening situation on campus 

Ambulance, Police and Fire Brigade

For urgent mental health help and support 

Mental Health Crisis Support 

To see a doctor if you are sick or want to discuss your health concerns

24 hr health advice over the phone

COVID 19 related health enquiries

Free legal advice for students

Support for people who experienced sexual assault or domestic violence

Students who experience sexual misconduct are encouraged to report this via the UNSW Sexual Misconduct Reporting Portal
Student Advisers can provide support as well. You can contact them on: [email protected]
By completing a report and providing your contact details we can ensure that appropriate support is being provided to you.

If you are suspecting a scam or have become a victim of a scam you can seek support from: UNSW Campus Security: +61 2 9385 6000 or your local Consulate in Sydney

You can also contact UNSW College Student Support Team on: [email protected]

For information about scams and to report a scam

Information about travelling to Australia and Visa Information

Information about health services, including COVID 19 related information

Information for international students regarding studying and living in Sydney. This website also provides information about support services for international

Information for international students bout living in Sydney: accommodation, working as student, if you need urgent support, information about translation and interpreting services