Systems access & troubleshooting
Issue with Moodle, Publish, Zoom or Student Portal?
Contact: IT Helpdesk
Please include:
- Your Full name
- Your G-ID
- Screenshot of the issue
Accessing UNSW platforms
General and orientation enquiries
Contact:
Email enquiries
Phone: +61 2 8936 2222
(Monday – Friday, 9:30am – 5:00pm AEST)
Please include:
- Your full name
- Your Z-ID
Accommodation
Contact: Email accommodation
Under 18 students
Contact: Email under18
Current Students
- Adjusting to life at UNSW Global (home sickness, cultural, social and academic adjustment)
- General study skills
- Personal and family issues
- Financial difficulties
- Enrolment changes while studying
- Understanding UNSW Global policies and procedures
- Support if you are experiencing distress
- Advice about services available and where to get help
- Requesting education adjustments if you need additional support for your studies
Contact: Student Support – request an appointment through Moodle or email Student.Support
Please include:
- Your full name
- Your G-ID