We’re Here to Help

Issue with Moodle, Publish, Zoom or Student Portal?

Contact: IT Helpdesk

Please include:

1. Your full name
2. Your student ID number
3. Screenshot of the issue

Contact: UNSW IT Team

Please include:

1. Your full name
2. Your zID
3. Screenshot of the issue

Email Student Enquiries Team
Phone: +61 2 8936 2222
Monday – Friday, 9am – 5pm Sydney time

Please include:

1. Your full name
2. Your zID

Email Accommodation Team

Email Under18 Team

If you need support in any of the following areas, please contact the email address at the bottom of this section. We are here to help you!

• Adjusting to life at UNSW College (home sickness, cultural, social and academic adjustment)
• General study skills
• Personal and family issues
• Financial difficulties
• Enrolment changes while studying
• Understanding UNSW College policies and procedures
• Support if you are experiencing distress
• Advice about services available and where to get help
• Requesting education adjustments if you need additional support for your studies

Contact: Student Support – request an appointment through Moodle or email Student Support Team.

Please include:

1. Your full name
2. Your student ID number